The Challenge
Freshers stuck at 5 to 10 billable hours per week for 6 to 9 months
An Indian software services company was struggling to ramp up freshers to productive levels. Billable hours were fluctuating between 5 to 10 hours per week. It was taking 6 to 9 months before freshers could contribute meaningfully to client projects.
This was slowing revenue growth and making it impossible to scale the team fast enough to take on more client work.
What I Did
Fast feedback cycles and structured onboarding
The problem was not the freshers. It was the system they were dropped into. No clear expectations, no fast feedback, no real billable work early enough to learn from.
- Introduced fast feedback cycles of 1 month instead of waiting 6 months to evaluate progress
- Structured onboarding with clear expectations so freshers knew exactly what was expected from day one
- Optimised task allocation to get freshers into real billable work sooner instead of internal tasks
- Eliminated inefficiencies that were slowing down their learning curve and keeping them in non-billable work longer than necessary
The Results
From 5 to 20 billable hours per week in 90 days
5 to 20 hrs
Billable hours per week in 90 days
Rs 1.5L/mo
Profit boost per developer
90 days
vs 6 to 9 months previously
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